Troubleshooting – Connecting to the same network as your Klever Hub

In order to activate Klever Devices or update their software, please make sure that:

Your Klever Hub is connected to a WiFi router with an active internet connection and your phone is connected to that router's WiFi network.

If you use WiFi repeaters, extender's or mesh in your home, disconnect those devices or make sure that you're connected to the main router's network.