Power and Internet Connections

What happens to my Kleverness system when my power or internet connection is out?

Here’s what happens if things get crazy:

* If the power goes out, nothing works, but Kleverness remember how your system was programmed, so it will work correctly when the power comes back on.

* Once the power returns, your Klever Switches, Dimmers and Outlets will all work properly.

* Once your internet access returns, you can use the Kleverness App from outside your home to control your lights or the lights at another home where you are an authorized user. Amazon Alexa and Google Home will also start working again.

What if my internet connection fails?

As long as you have electric power, your Kleverness products will keep working within your home. However, you will not be able to control your Kleverness products remotely or use Amazon Alexa or Google Home integrations until internet access is restored.

What if my power goes out for an hour? Will Kleverness work when the power returns?

Yes! Klever devices will remember their last setting and work seamlessly when the power comes back.

Our power fails frequently, so we have a generator with a transfer switch. Does this impact Klever products?

If you have a manual transfer switch that supplies power to just a few circuits when the mains power is down, make sure to plug your WiFi router and Klever Hub into one of those generator-powered circuits. If your generator powers the entire house, then Kleverness products do not need any special treatment.